Operations
The Tagnovo scanner
The user agent, which pages are requested, how robots.txt is treated, the request rate, and how a site owner asks not to be scanned.
How to recognize it
Every request identifies itself. The user agent isTagnovoScanner/1.0 (+https://tagnovo.com/bot). In a robots.txt group the token is tagnovoscanner.
What it requests
Four page types, discovered from the store software: home, collection, product, and cart. Checkout on a hosted domain is not one of them. On a recurring scan the rate is one request per second per host.
How robots.txt is treated
A scheduled or batch scan honours robots.txt. A one-shot scan that a person started from tagnovo.com does not — a merchant checking their own store should not be refused because their robots file disallows /cart. Recurring observation always respects robots.
Asking not to be scanned
Disallow the scanner in robots.txt:
User-agent: tagnovoscanner
Disallow: /That is honoured on every recurring path. A one-shot scan someone started themselves is still their request. For an export or an erasure of what we hold about a host, write to privacy@tagnovo.com. Findings that are the authorization trail for a payment page are retained for the period the requirement asks for; everything else can be erased.